Shipping Policy

**Forever Fauna Shipping Information**

At Forever Fauna, we are excited to offer FREE shipping on all orders!

**Order Processing Times**
Please allow 1-3 business days for us to process and dispatch your order after it has been placed. Your order is considered dispatched once it's handed over to our shipping carrier and is in transit. During peak seasons or holidays, processing times may extend up to 7 business days.

**Estimated Shipping Times**
Once your order has been dispatched, delivery time depends on your location. Below are the estimated delivery times based on your country of residence:

🇺🇸 United States: 4-7 business days

Please keep in mind that during peak times and holidays, shipping carriers may face delays in transit or updating tracking information. For international orders, unexpected customs delays could extend the delivery timeframe.

**Order Changes and Accurate Shipping Details**
It’s essential to double-check your shipping information during checkout. Incomplete or incorrect shipping details may lead to delays or even order cancellations. If we detect any issues with your address, our customer support team will reach out via email within 3 business days to confirm the details. If we don’t hear back within this period, we reserve the right to cancel your order.

If you spot an error in your shipping details, please email us at **hello@foreverfauna.com** within 24 hours of placing your order. We will do our best to accommodate changes, though we cannot guarantee adjustments after the 24-hour window.

**Delayed Delivery**
At Forever Fauna, we understand the importance of timely delivery and aim to ship orders as quickly as possible. However, unforeseen circumstances such as severe weather, transportation disruptions, or courier delays may impact delivery times. If there are any issues with your order that might cause a delay, we will notify you as soon as possible.

Please note that Forever Fauna is not liable for delays caused by external factors beyond our control. While we cannot guarantee specific delivery dates, we will work diligently to keep you informed and assist in resolving any issues that arise.

**Lost or Stolen Packages**
If your package is lost or stolen, please contact us at **hello@foreverfauna.com**, and we will assist you in resolving the issue. We recommend contacting the courier directly to file a claim, as most courier companies have a process in place for lost or stolen packages. We will also follow up with the courier on your behalf to provide updates.

Please be aware that Forever Fauna is not responsible for lost or stolen packages once they are handed over to the shipping carrier, as these circumstances fall outside our refund policy. However, we will do our best to assist you in resolving the issue and may offer a replacement depending on the situation.

**Shipping Policy Changes**
Forever Fauna reserves the right to modify or update this Shipping Policy at any time without prior notice. Customers are responsible for reviewing the most recent version of the policy before making a purchase.

By purchasing and using Forever Fauna products, you agree to the terms of this Shipping Policy, including any updates. We encourage you to periodically review this policy to stay informed of any changes. If you have any questions, please reach out to us at **hello@foreverfauna.com**.